Last updated: May 24. 2018
Our products and/or services are provided solely to adults over the age of eighteen (18) years or the age of majority in the jurisdiction which you are utilizing any of our products and/or services. We do not knowingly seek or collect any personal information or data from persons under the age of 18. Persons under the age of eighteen (18) years or the age of majority in the jurisdiction which you are utilizing any of our products and/or services should not submit any information to any of our sites.
If you are under the age of 18 and/or under the age of majority in the jurisdiction you reside and from which you access the website, you must leave this site immediately, and your account can be terminated without notice.
You can contact us by email.
In order to provide our service when you subscribe we collect the following data from you:
We collect personal information provided such as name, email, zip, Payment Method details, IP address and login details (username and password). If users choose to post information, messages or comments in public areas on this site, then any information about the user will be kept. Lastly, if users send personal correspondence via email, ticket or chat such information will be maintained as a record of correspondence.
When you register for an account, we assign you a unique ID number that we use to recognize you when you are signed in to use our services.
By signing up with personal information or by the continued use and browsing on this site, users are consenting to our processing of personal information, communication with and analysis of the information provided by users.
We also occasionally send you content update and special offers from us or our partners. We also send registered affiliate partners updates about promotional marketing tools. You can opt out of receiving these at any time clicking on the provided bottom link of the received email.
Third parties use personal information to complete transactions at users' request, including but not limited to joining this site or providing users with requested products. By consenting to the terms and conditions and taking any action to facilitate the completion of a transaction, users agree to the use of personal information in this manner.
We collect personal data when you
We have adopted and implemented industry standard technology for maintaining the security of all personal information collected by our websites.
While we use commercially reasonable physical, managerial and technical safeguards to secure your personal information, the transmission of information via the Internet can never be one hundred percent secure. As a result, we can assume no liability if information relating to any subscriber is intercepted and/or used by an unintended recipient.
We only ever share your personal data with other companies if necessary for the operation of our websites. We encourage users to read their policies, terms and conditions as they are not the same as ours. Below you can find a complete list of who we might share your data with. Note that we may change our partners in the future, in which case this document will be updated.
Credit card, email, first and last name, country, ZIP or post code
We also store billing related data (email, first and last name, country, but not your credit card or other payment information) in our internal systems.
Email, and sometimes more
In order to help you with any support requests our customer support team provides support by email. We only store your email address in our email software if you contact us. In some cases, in order to provide you with the support you require, other data you provide might be stored over the course of your support request. In addition sometimes information needs to be shared with our technical teams so we can investigate or action your requests.
We use Mailwizz to process our email campaigns, and we will share your email address with them to send you the emails you requested.
Hosting & Security
We use IP4 to host our websites on its infrastructure in the Netherlands.
You have the right to access or rectify the personally identifiable data we hold about you.
You also have the right to ask for your data to be deleted. Just keep in mind that we might need it in order to fulfil the rest of your subscription.
If you want to access, rectify or delete your data, please send us an email.
Users have the right to stop receiving promotional emails from us and may exercise this right at any time by clicking on the unsubscribe link at the bottom of any email.
Unless you ask to have it deleted, we will store your data indefinitely in order to give you continued access to any content that was present at the time your subscription ended.
If you click on any advertising or special offers on this website you may be directed to a third party website that is outside our control, and in some cases, we might share some data with those websites in order to make things easier for you. In these cases, you are responsible for making sure that these websites keep your data as safe as we do.
Every browser offers the option to delete or block these cookies, usually in their settings options.
Personal information collected on and/or through this site is stored and processed in Canada, the Netherlands or the United States. By using this site, users consent to any transfer of such information outside the country in which they reside or access our sites and to be bound by the laws of Canada or the United States - where personal information may be stored.
You can contact us anytime at Mediasolutions Canarias, Apartado de Correos 73, 38410 Los Realejos, Tenerife - Spain, or by email. For any questions regarding billing, please feel free to contact our payment processors Inet-Cash, CCBill or Epoch.